This camcorder stores its audio as Dolby Digital AC3, a format that is no longer supported by Premiere Elements.However, if you are running Windows 10, the operating system should still provide support for this audio format.You can of course convert the video to a standard definition MP4 using the free download Handbrake. You shouldn't have to, based on what you've told me - but it will resolve your issue.Though Microsoft does provide this supplemental codec pack that will likely resolve the Dolby Digital issue.BTW, are you using a European version of Windows 10?
This camcorder stores its audio as Dolby Digital AC3, a format that is no longer supported by Premiere Elements.However, if you are running Windows 10, the operating system should still provide support for this audio format.You can of course convert the video to a standard definition MP4 using the free download Handbrake. You shouldn't have to, based on what you've told me - but it will resolve your issue.Though Microsoft does provide this supplemental codec pack that will likely resolve the Dolby Digital issue.BTW, are you using a European version of Windows 10? This camcorder stores its audio as Dolby Digital AC3, a format that is no longer supported by Premiere Elements.However, if you are running Windows 10, the operating system should still provide support for this audio format.You can of course convert the video to a standard definition MP4 using the free download Handbrake. You shouldn't have to, based on what you've told me - but it will resolve your issue.Though Microsoft does provide this supplemental codec pack that will likely resolve the Dolby Digital issue.BTW, are you using a European version of Windows 10?